Today's computer networks and data systems are becoming increasingly complex.  We understand that most business owners and managers do not have the time to learn and implement the technology that is essential to running a business. 

IntegraTek Consulting can help simplify your day to day processes by implementing and maintaining efficient solutions.  By aligning your business strategies, people, processes, and technology with your objectives, we can help you achieve the highest return on your investment.  Let us do what we do best, so that you have the tools, resources, and time to do what you do best.

Computer Support, Network Troubleshooting & Maintenance
On-call response means you get the same quality network troubleshooting and computer support on an as-needed basis.  We offer both telephone support and on-site support at no additional charge.  Some of the primary services offered include: 

• Desktop, laptop and server support - including all versions of Windows based servers and workstations
• Spyware and pop up removal
• Preventative Maintenance of systems
• Regularly scheduled server and network maintenance
• Network documentation
• Hardware and software installation, configuration, and upgrades
• Data protection, back up, and recovery
• Internet and email connectivity – including support on various mail servers such as Microsoft Exchange
• Wireless Network expertise
• Security Solutions
• Upgrades and migrations
• Optional 24 x7 help desk

System and Network Evaluation Services
IntegraTek Consulting offers comprehensive system and network evaluation services.  This service outlines areas where strategic implementation of technology can most profoundly improve the business as a whole.  The evaluation identifies:

• Technology issues requiring immediate attention
• Opportunities for increased efficiencies and operational improvements
• Network security weaknesses and recommended solutions
• Determines the amount of ongoing maintenance and support necessary to optimize the infrastructure to best support the organization’s needs

Stabilization Services
At the beginning of an IntegraTek Consulting client engagement, often time the client requires some level of technology environment stabilization.  IntegraTek Consulting’s Stabilization Services are designed to transition a client from a break/fix method of technology management to a predictable level of service and financial investment. Stabilization Services include:

• Verify the functionality of day to day operating needs
• Insure a proper firewall is in place and configured correctly
• Validate system security
• Confirm backup strategy
• Stabilize the antivirus product
• Asses any necessary system upgrades

Project Planning & Implementation
There are some special technology needs or projects that fall outside of standard ongoing maintenance and support.  Projects may include:

• Planning for and management of technology resources during facility moves
• Strategic planning and implementation for business growth and technology advancements
• Network design
• Disaster recovery planning
• Establishment of computer usage policies
• Software license compliance
• Asset inventory and management
• New product evaluations

Proactive Services

Click here for our Data Sheet